FAQ
There is no minimum order. You can also buy just one product from the catalogue.
For shipments to: Italy
- Shipping cost for orders over €40: Free
- Shipping cost for orders up to €39.99: €5
For shipments to: Germany, France, Belgium, Holland, Luxembourg, Austria, Spain
- Shipping cost for orders over €40: Free
- Shipping cost for orders up to €39.99: €6.90
For shipments to the rest of the European Union
- Shipping cost for orders up to €79.99: €10
We do not ship outside the European Union.
In Italy delivery times are approximately 2-3 working days.
In the countries of the European Union delivery times are approximately 4-5 working days.
In United Kingdom UK and Switzerland delivery times are approximately 4-5 working days.
Of course, when the goods are entrusted to the courier, an email will arrive at the address you entered during the purchase. Just click on the "TRACK YOUR SHIPMENT" button to see the status of your order.
The courier makes more and more delivery attempts, leaving a paper notice after the first attempt. After the last attempt, the package will remain in storage for a maximum of ten days. The courier will notify us of the stock, it will be our care to contact you and ask for redelivery.
You can choose between the different
options listed below:
- Credit or prepaid card
- Paypal
- Bank transfer
- Cash on delivery/Cash you can pay in cash upon delivery of your order with a small surcharge of € 5.00 (courier's collection fee) which will be added to the order total.
Intestazione: Frhome s.r.l.
Banca: Intesa San Paolo s.p.a.
IBAN: IT20X0306901791100000009237
BIC/SWIFT: BCITITMM
Of course. You can write to us in chat, by email and call us. One of our operators will guide you in choosing the products and completing the order. Find all our contacts by clicking here: Customer assistance
Registration is optional and not necessary to complete your purchase.
Registering however is convenient because it will allow you to:
- Make future purchases more quickly
- View your order history
- Manage all your information, addresses and payment methods
- Be updated on all our news and promotions
Don't worry, you can reset your password by clicking here: I forgot my password